// Legal
The rules of the road for using The Diabetic AI platform, courses, and AI companion.
Effective Date: April 26, 2026 · Last Updated: April 26, 2026
Plain English summary: This is an educational platform, not a medical service. Use it to learn, not to replace your doctor. Be respectful. Don’t copy and redistribute our content. We reserve the right to suspend accounts that violate these terms.
By accessing or using thediabeticai.com, the Emma AI companion, our online courses, or any associated digital products (collectively, the “Platform”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the Platform.
Important: The Diabetic AI is an educational platform. Nothing on this Platform — including content generated by Emma AI, course materials, books, or downloadable resources — constitutes medical advice, diagnosis, treatment, or a doctor-patient relationship. Always consult a qualified physician or other licensed healthcare provider before making changes to your diet, exercise, medications, or other health-related decisions.
We specifically warn that dietary changes — especially low-carbohydrate approaches — can rapidly affect blood glucose levels and medication requirements. If you take diabetes medications, blood pressure medications, or insulin, you must consult your physician before implementing any recommendations from this Platform. Failure to do so may result in serious hypoglycemia or other medical complications.
In a medical emergency, call 911 (or your local emergency number) immediately. Do not rely on this Platform for emergency guidance.
You must be at least 18 years old to use this Platform. By using the Platform, you represent that you are 18 or older and have the legal capacity to enter into these Terms. If you are accessing the Platform on behalf of another person (such as a caregiver), you represent that you have authority to do so.
Some features require account registration. You agree to provide accurate, current information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at support@thediabeticai.com if you suspect unauthorized access.
Course access fees and subscription fees are listed at checkout and are subject to change with advance notice. All purchases are processed in USD. Payment is handled securely by Stripe.
Course purchases are eligible for a full refund within 14 days of purchase if you have completed fewer than 20% of the course content. Monthly subscriptions may be cancelled at any time; cancellation takes effect at the end of the current billing period. No partial-month refunds are issued.
One-time course purchases grant lifetime access to the purchased course content. “Lifetime” means for as long as The Diabetic AI operates that course. Subscription access continues while your subscription is active.
You agree not to:
All content on the Platform — including course videos, written materials, graphics, the Emma AI system design, and The Diabetic AI name and logo — is owned by The Diabetic AI, LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial educational purposes. This license does not permit you to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content.
Emma AI is an educational tool powered by large language model technology. Her responses are based on general nutritional and health research and are not tailored to your individual medical history. Emma may make errors. Do not rely solely on Emma’s responses for health decisions. Always verify important information with your physician.
The Platform may contain links to third-party websites (e.g., Amazon for book purchases, YouTube for video content). These are provided for convenience. We do not endorse or control third-party sites and are not responsible for their content or privacy practices.
The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses.
To the fullest extent permitted by law, The Diabetic AI, LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including but not limited to health outcomes, loss of data, or loss of profits — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify and hold harmless The Diabetic AI, LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising out of or in any way connected with your use of the Platform or violation of these Terms.
These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles. Any dispute arising from these Terms shall first be submitted to informal mediation. If mediation is unsuccessful, disputes shall be resolved by binding arbitration under the American Arbitration Association’s rules, conducted in English, in the State of New Jersey. You waive any right to a jury trial or to participate in a class-action lawsuit.
We may update these Terms at any time. Material changes will be communicated via email or a site-wide notice at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at:
The Diabetic AI, LLC
Email: legal@thediabeticai.com
Website: thediabeticai.com